- Shipping & Returns
Shipping & Returns
Postage is FREE to any address in the USA if you spend $50 or more. (excludes Hawaii and Alaska-Additional shipping rates apply)
If you spend less than $50 it is a fixed flat rate of $4.95
Overseas Shipping Is Available For Extra
For anything shipped out of the USA the postage cost is based on how much you spend
If you spend $1.00-$200.00 Shipping outside the USA is $34.95,
If you spend $200.01-1000.00 Shipping outside the USA is $54.95
If you spend more than $1,000 or more the shipping is $99.95.
We predimnently ship to Canada, Australia and the United Kingdom. If you are anywhere else and would like us to ship the items please feel free to contact us and we will arrange payment and shipping details.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
All returns are subjuct to a 20% restocking fee. Shipping charges will not be refunded.
All our items are sent from our Utah facilities so we have to charge the current sales tax rate on all items (plus on any shipping costs) sent to any address in Utah.